Shipping

** PLEASE NOTE THAT ALL PARCELS WILL BE MARKED AUTHORITY TO LEAVE.  PLEASE ENSURE YOU HAVE A SAFE PLACE FOR OUR COURIERS TO LEAVE YOUR ORDER. PARROTBOX TAKES NO RESPONSIBILITY FOR UNDELIVERABLE PARCELS **

During the checkout process you will be quoted for standard shipping.  All orders above the minimum order fee of $75 in a single transaction will be sent free of charge Australia wide. Parrotbox gift and subscription boxes will not incur a delivery fee.

Items ordered from the online store will be shipped within 2 business days.  Parrotbox subscriptions will be shipped on the 15th of the month (or the next business day should the 15th fall on a weekend or public holiday).

International Delivery - Please email parrotboxsales@gmail.com for a quote on international deliveries.

Parrotbox primarily uses a courier network for delivery of all orders and reserves the right to terminate orders which fall outside of this delivery area, or where the cost of shipping exceeds the net cost of goods ordered.

Shipping via alternative means may incur a surcharge (e.g. delivery to PO boxes, parcel lockers etc).

Please ensure suitable provisions are in place to handle your delivery when it arrives. Our freight costs do not cover instances whereby the driver cannot complete delivery due to unforeseen problems preventing delivery, such as no safe drop location available. Parrotbox are not responsible for lost or stolen parcels once courier delivery has been completed. Please ensure you have a safe drop location available or will be in attendance upon delivery. If delivery can not be made our courier will leave a card advising collection or redelivery options and it shall be the customers responsibility to contact the appropriate courier company to arrange this.

Any undeliverable consignments not collected after 10 days will be returned to Parrotbox and your order cost refunded with a restocking fee of 15% of the total order value or $15, whichever is the greater.